"Given the dog a bone"

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I had another misadventure on moving day, though I didn't know it for more than a week. AC/DC tickets were going on sale that same day, so I kept the cable modem and laptop set up while the movers were carting our stuff away. I had purchased a membership to the AC/DC fan club earlier so I could have access to the good reserved floor seats at Allstate Arena. My brother-in-law Tom and I had planned this all out.

Everything went fine at the time. I logged into Ticketmaster at ten in the morning, bought great seats, and went on my merry way. It wasn't until more than a week later that I looked at my bank statement online and saw that the $208.70 I'd been charged had been refunded to my card.

To make a long story short, I called Ticketmaster and discovered that I had forgotten to update my street address in their system. I had already updated the street address for my debit card, and when they ran a check later that day the two addresses didn't match. They sent me email (so they said) giving me 48 hours to call and resolve the problem.

I didn't receive the email. I didn't call. I lost the tickets.

Fortunately StubHub.com had tickets, and I was able to get a pair for not much more than I paid for the fan club membership plus the original tickets. The seats aren't as good, but at least we still get to go to the show. And the AC/DC fan club claim they will refund my membership since I couldn't use the ticket code they issued me.

[ original post:  http://shunn.livejournal.com/473770.html ]

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William Shunn

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This page contains a single entry by William Shunn published on October 14, 2008 3:16 PM.

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